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(USGovernment-News.Com, March 11, 2015 ) Boise City, ID -- The head attorney at Craig Swapp & Associates noticed that potential clients were sometimes contacting his firm at a very late hour. Because the firm’s office was only open from 8:00 am - 5:00 pm, the legal assistance for these victims often had to wait until a representative could get back to them the next morning. Craig Swapp understood the desperation of these clients, and knew that it was time to make a business decision.
That’s why the firm is so proud to announce that help for these people is now available from live representatives of the firm 24 hours a day.
The office itself will be keeping their normal hours, however, those that take part in a free chat session can now be connected directly with a live person at literally any time. This is also true for people that enter a web submission form from the website.
Not only did this decision create job opportunities for those on the new intake team, but it has made clients feel so much more secure, knowing that help is only a call away at any time.
The result has been great for the firm, and their conversion rate of calls to cases doubled within the first month of instilling the 24-hour live service. Since then, they have kept going at that rate.
Victims that want to get started with Craig Swapp & Associates can start by visiting www.craigswapp.com
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